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27.8.2020

Taking control of customer information in multi-channel retail commerce

  • Datahantering och kvalitet

Successful multi-channel offer a high-quality and pleasant customer experience, where storefront service is seamlessly combined with online and mobile services. As I stated in my earlier blog post , multi-channel success requires product information which is both of high quality and correctly managed. However, that alone is not..

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9.5.2020

Remote UX testing is not only an alternative – sometimes it can be the answer

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  • Service Design & UX

10.4.2020

Product information management requirement for multi-channel retail to succeed

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  • Datahantering och kvalitet

19.3.2020

Tuija Riekkinen

Issue 4 – Too many results and no possibilities to refine search results

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  • Datahantering och kvalitet
  • Digitalisering

19.2.2020

Tuija Riekkinen

Issue 3 – Search results are not relevant – to anyone

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  • Datahantering och kvalitet
  • Digitalisering

14.12.2019

Sakke Mustonen

How to amplify your organisation in delivering successful digital services

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  • Service Design & UX

19.11.2019

Tuija Riekkinen

Issue 2 – Missing content & data structures

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  • Datahantering och kvalitet
  • Digitalisering

19.5.2019

Tuija Riekkinen

Issue 1 – Site search is not promoted

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  • Datahantering och kvalitet
  • Digitalisering

9.4.2019

Tuija Riekkinen & Mikko Mustakallio

Headless CMS – a hit or a miss?

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  • Content Management
  • Digitalisering

20.8.2018

Leea Koskinen

Embed privacy in your organisational culture – and improve your business

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  • Privacy

26.6.2018

Why ”API first” really means API as part of a feature

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  • Digitalisering

28.3.2018

This is how you nail it in a hackathon – four tips for businesses and hackers

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27.3.2018

Privacy – A question of attitude

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  • CRM
  • Datahantering och kvalitet

30.11.2017

Tuija Riekkinen

Three things corporations can learn from startups

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  • Lean agile

5.10.2017

SAFe 4.5 in less than five minutes

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  • Lean agile

22.9.2017

Tuija Riekkinen

Exceed your sales targets with personalised persuasion techniques

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  • CRM
  • Digitalisering

21.9.2017

Tuija Riekkinen

Increase average order value – Be strategic with cross- and upsell – Part 2

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  • CRM
  • Datahantering och kvalitet
  • Digitalisering

20.9.2017

Tuija Riekkinen

Increase average order value – Be strategic with cross- and upsell – Part 1

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  • CRM
  • Datahantering och kvalitet
  • Digitalisering

11.4.2017

Web service design: graphics or a coded prototype?

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  • Digitalisering

27.11.2016

Tuija Riekkinen

Designens roll i digitalisering större än man kan tro

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  • Service Design & UX

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